How to satisfy customers?
Some sales person may do that, sell products and provide services all as customers wanted with no doubt at all, it is called customer centric. In some cases, it may right, but…
Must we agree with all ideas of customers? I don’t think so.
Some customers are not professional in the field of this industry, and they request products or service according to their own situation, but because of the limited of their knowledge and information, they may make some wrong decisions. Instead of agreeing all ideas of customer, we can help them make the right choice before their final decision, so as to achieve their real purpose, this is the best service to make customers satisfied.
We will figure out what customers really need, and provide what meets all the customers’ requirements. You believe me and willing to share me your request details, I should stand on your side and consider all for you. That’s our customer centric service.